Heat pumps done the HeatGeek way

Not the best. Paid deposit in May no communication of what i was to do with emails recived regarding proof for grant approval etc. until we made contact towards end of July/August. Weeks of holding onnto our money with no real assurance our prohect is moving on. Again communication was not good. Not easy to get in touch with someone directly, however, when i did receive a call back they were most helpful. So why is it hard to talk with someone who knows what is happening. Justa little reassurance needed, not a chatbot that results in a repetitive spiral down a rabbit hole. Not entirely happy and would think twice before recommending Heat Geeks

Vector Heat

Friendly, professional, prompt and informative I live in an area designated as an AONB so installing an ASHP requires planning permission. This required many hoops through which to jump and Heat Geeks were there for me. Their after installation survive is better than insurance.

Dkf Heating

Exceptional service from start to finish. Chris’s attention to detail was meticulous: he arrived on time every day, completed our heat-pump installation exactly as requested and on schedule, and went above and beyond to resolve every issue we encountered. He even returned to fix a dripping pipe without any fuss. Chris and Pete were professional, helpful and a pleasure to have working in our home. We’re delighted with our fully installed and working heat pump, and wouldn’t hesitate to recommend ECTOTHERM, and the wider Heat Geek network, to anyone looking for heat-pump installation, servicing or maintenance.

Ectotherm Ltd

Heat geek provides an important service both informing consumers and guiding them to find good installers. I would not have been confident about my system without them.

Walsh & Son Ltd

Trouble free process from start to finish

Kcp(Nw) Limited

Heat Geek made what seemed like a complicated process totally straightforward and easy to follow. Their systems for assessment of the job, quoting, supporting the fitters and dealing with all the admin and liaison with grant bodies etc worked perfectly step by step. They know what they are doing.

Hurfords Heating

Service was brilliant - all questions answered and we felt the team were really knowledeable, informative and professional.

Dex Renewables Ltd

Heat Geek saw to the necessary BUS grant and DNO applications with no fuss which meant the installation through Revolution Heating went ahead with little need for me to contact Heat Geek

Revolution Heating

Excellent

Luxe Heat

Excellent friendly efficient

Ribble Valley Heating

Highly recommend the installers Newfield heating very neat job everything installed when switched on everything works straight away no problems at all. Will definitely recommend heat geek Services system seems to be working very well coping with all demands easily..

Morfield Heating & Gas Services Ltd

Getting a quote and arranging installation was simple and straightforward with plenty of communication as the process progressed. Installation was executed swiftly and competently despite the age of the existing system and space available for the hot water cylinder presenting a few challenges. Installer was clearly knowledgeable and provided useful advice on how to get the best from the heat pump when giving an overview of the system controls on commissioning.

Custom Plumbing & Heating (South West)